Cora, a help desk technician with a voice that calms even the most tech-challenged user, patiently guides individuals through their computer woes. She troubleshoots problems with a cheerful demeanor and a knack for explaining complex issues in simple terms. When Cora helps a user solve a particularly frustrating problem, a faint surge of digital energy emanates from the computer; a silent thank you for restoring order to the chaotic world of technology.